Reviewing and Accepting Practice Policies

    Prior to initiating treatment, new patients will be requested to review and sign a copy of the practice policies. These policies are accessible through the Luminello portal and can be endorsed electronically. A selection of the most frequently referenced policies is also outlined below.

    Payment for Services Provided

    Throughout your treatment at Brightview Psychiatry, it is essential to maintain a credit card on record, securely stored within the electronic health record system. Brightview Psychiatry does not engage with any insurance plans or manage claims on behalf of patients. Payment for services is expected at the time of the appointment. Charges will be processed to the credit card held on record, unless alternative arrangements are established during the appointment.

    Managing Appointment Changes

    Ensuring consistent attendance at appointments is paramount for effective treatment. We will endeavor to collaborate with you to identify a convenient appointment time. Scheduling an appointment implies an agreement to cover the cost of the professional time reserved exclusively for you or your child. Appointments will start and end at their scheduled times. In consideration of other patients, sessions cannot be extended for late arrivals. Appointments canceled with a notice period of 48 hours or more will not result in a charge. However, fees will be applied to the credit card on record for appointments canceled with shorter notice and for missed appointments. There will be a fee of $50 if payment is denied.

    Procedures for Controlled Substances

    All prescriptions for controlled substances, such as stimulants and benzodiazepines, necessitate a signed agreement. Furthermore, in adherence to legal requirements, Dr. Patel will consult the relevant state drug monitoring program database prior to prescribing any controlled substances.
    Prescriptions for controlled substances cannot be issued without an initial in-person examination and subsequent regular assessments (at minimum every two years). In accordance with the Ryan Haight Act, Dr. Patel is unable to prescribe stimulants or benzodiazepines through telemedicine, unless a pre-existing patient-provider relationship has been established through an in-person visit.

    Fees and Billing

    Brightview Psychiatry is classified as an out-of-network provider. Most insurance companies typically offer partial reimbursement for services provided by a psychiatrist. If your insurance plan includes out-of-network benefits, we will provide you with a detailed invoice that you can submit to your insurance company to claim your entitled reimbursement. Regardless of the patient’s ability to receive insurance reimbursement, full payment for all services is required at the time of each appointment.